Site Overview

This website was established to provide support to end users and Dealers of Big Joe equipment. Some features of the website include:

  • Online Parts Catalog
    A comprehensive library of parts illustrations, service manuals and documentation for almost every Big Joe ever made! The list keeps growing as we continue to add and update both new and legacy equipment information.
  • Quick Search
    A search utility to help you find what you're looking for in the Online Parts Catalog.
  • Dealer Locator
    Find a Big Joe Dealer - search by state/country or proximity to zip code.

In addition to the parts illustrations and service documentation that are available to everyone, Dealers have access to the following resources:

  • Parts Pricing and Availability
    Listed next to each part number when viewing a parts drawing in the Online Parts Catalog.
  • Quick Quote
    Do you have a list of parts and need list price, cost and availability? Use the Quick Quote tool in the left window pane of the Online Parts Catalog.
  • Dealer Tools
    Downloads that include the Parts Order Form, Warranty Registration Form, Warranty Card, Dealer Promotional Merchandise, MSDS sheets and a website tutorial.
  • Order Parts
    Submit a parts order from a list or add items while browsing the Online Parts Catalog.

If you're a Dealer and don't have your login and password, call us today! It takes less than a minute to set you up.

Thanks for stopping by, keep checking back for more news and updates.
-The Big Joe Support Team

News
September 14, 2011
E30 - this model has been added to the catalog. Part numbers are updated, but dealers may need to call in for pricing and availability.
May 6, 2011
M22 - this model has been added to the catalog. Part numbers are updated, but dealers may need to call in for pricing and availability.
April 14, 2011
Now available all new Dealer Promotional Items! Dealers can login and search under Dealer Tools for a listing of items and an order form.
December 14, 2010
Please make a note of our factory holiday schedule below regarding parts shipments and availability:
 
Factory Closed: Friday, December 24th and Monday December 27th, 2010
Factory Closed Friday, December 31st, 2010 and Monday, January 3rd, 2011
 
Please note parts will not be able to ship on these days. Thank you and Happy Holidays!!
September 10, 2010
PDS - this model has been added to the catalog. Part numbers are updated, but dealers may need to call in for pricing and availability.
August 10, 2010
WPT 45 - this model has been added to the catalog. Part numbers are updated, but dealers may need to call in for pricing and availability. PDS - this model should be updated soon. Please call 630-916-2600 ext 3 for a copy of the current manual
April 12, 2010
Recently, we implemented a new integrated computer system for our inventory to better serve our dealer network. While we are working with the system to streamline the parts order process, Support will not have updated inventory counts, so please remember to call in to check availability. We have also have temporarily changed our Next Day Air parts shipment cut off from 3:00 pm CST to 1:00 pm CST. We hope to reinstate the 3:00 pm cutoff in the very near future, but in the meantime we thank you for your patience and understanding.
April 28, 2009
Big Joe™ Bought by Big Lift, LLC. Please make note of the new contact information:
 
Main phone (630) 916-2600
Main fax (630) 916-0657
 
Big Lift, LLC
P.O. Box 667
Lombard, IL 60148
February 2, 2009
Dealers: You can now save drop-ship addresses to an address book when placing parts orders online!
December 11, 2008
PDC-PRIOR TO S/N 84195 - Added this model to the Online Parts Catalog.
November 26, 2008
Updates to the Online Parts Catalog:

PTE30 >> TRANSMISSION, BRAKE AND DRIVE MOTOR >> TRANSMISSION DETAIL - Added this new drawing.

PTE30 >> ELECTRICAL PANEL >> ELECTRICAL PANEL (2 OF 2) - Added this new drawing.

PTE45 >> FRAME >> FRAME - Replaced existing drawing with an improved version.

PTE45 >> ELECTRICAL PANEL >> ELECTRICAL PANEL - Replaced existing drawing with an improved version.

November 4, 2008
Dealers: A downloadable tutorial document exists to help you make the most of this site's features. After logging in click on Dealer Tools and look under the TRAINING section.
October 29, 2008
PDCE40 - Added this model to the Online Parts Catalog.

IBH-OLDER 14xx, 17xx, 21xx, 51Bxx, 52Axx - Four missing drawings have been added under HYDRAULIC UNIT folder.

October 28, 2008
SSW - Added this model to the Online Parts Catalog.
August 18, 2008
PDCM-333032 AND HIGHER - Changes have been made to drawings and bills of materials in the Online Parts Catalog. The changes include both corrections and new information.
August 13, 2008
SSCM-334774 TO 374092 - Changes have been made to drawings and bills of materials in the Online Parts Catalog. The changes include both corrections and new information.

PPT45-374782 AND HIGHER - A new drawing has been added under DECALS folder.

August 11, 2008
Hotspots are here! Hotspots make the parts lookup process faster. When viewing an image and parts list in the Online Parts Catalog, you can click on an item number in the image to highlight the corresponding item in the parts list. You can also click an item number in the parts list to highlight the item number in the image.

The size of the Online Parts Catalog menu has been reduced to allow for more screen area to display the parts images and parts lists.

SSC-320537-379413 - Changes have been made to drawings and bills of materials in the Online Parts Catalog. The changes include both corrections and new information.

August 4, 2008
PDBB - Changes have been made to drawings and bills of materials for OPERATOR PLATFORM >> ELECTRICAL COMPONENTS, PUMP AND MOTOR ASSY and BATTERY CHARGER. The changes include both corrections and new information.
July 30, 2008
PDR - The catalog for this model was split into two serial number ranges to accommodate new parts information that is the result of a design change.
July 28, 2008
SSBN - Added this model to the Online Parts Catalog.
July 21, 2008
SS3000 - Added this model to the Online Parts Catalog.
July 17, 2008
SSC-PRIOR TO 75000 - Added this model to the Online Parts Catalog.
July 3, 2008
PDHD - Added this model to the Online Parts Catalog.
SSC-75000 TO 311594 - Added this model to the Online Parts Catalog.
June 20, 2008
PT55 - Added this model to the Online Parts Catalog.
June 18, 2008
PTE45 >> COMPLETE CATALOG >> 901361 PTE45 - Added Revision D of the manual to the Online Parts Catalog.
April 3, 2008
WPT/WRT PRIOR TO S/N 330374 - Added this model to the Online Parts Catalog.
PDCB-84495 AND HIGHER - Added this model to the Online Parts Catalog.
April 2, 2008
PTE45 >> TRANSMISSION >> TRANSMISSION - Replaced the transmission drawing on the Online Parts Catalog with a more detailed version which shows more replacement parts.
PDCBT - Added this model to the Online Parts Catalog.